Snapshots

The call library is empty: no Brew partner call is on record

Waiting on you
  • Zero Brew partner calls, interviews or usability sessions have a dated record.
  • The only dated call was a 33 second test of our old APE product.
  • From now, log every call the same day, with quotes only by permission.
  • Proposal: a weekly 15 minute call per partner.
  • Record only with consent, and delete the recording once the notes are in.
0partner calls on record
Your call

Were there partner calls that were never written down?

Research and insights · 16.2

Interview and call library

DraftLast checked Mon Oct 26Owner Param

Answer

The record of every partner call and interview with its date, who and what we learned; today it holds no Brew partner call or interview at all, and one dated test call of our old APE product, so nothing in Brew yet rests on what a partner said on a call.

Today

How few there are

  • Brew partner calls with a dated record: 0 memory brew-live-stores handbook product/partner-feedback-log.md
  • Brew customer interviews with a dated record: 0 brand-directions/book/content/d2.js d-12 what-we-dont
  • Usability sessions with a dated record: 0 brand-directions/book/content/d2.js d-12 what-we-dont
  • Calls of any kind with a dated record: 1, a system test, below memory ape-consumer-research

Calls and interviews with a dated source

Date Who Kind Notes What we learned Source
4 Oct 2026 Kunj, called by the APE study interviewer Test call of our old APE voice interview product, 33 seconds The webhook updated the logs and the transcript was saved; Param's own test call was rejected by the carrier APE's study call flow works end to end; nothing about customers or Brew memory ape-consumer-research

Dated partner contact that is not a recorded call

These have dates, but no source says whether they came from a call, an email or a chat, so they are not calls in this library.

Date Partner What happened Source
15 Oct Arata Agreed its team notes may stay public on the demo memory brew-audit-2026-10-15
16 Oct Gully Labs Read waiting for the brand to confirm it memory brew-audit-2026-10-15
17 Oct Gully Labs Named the first design partner at go live memory brew-go-live-2026-10-17
19 Oct Arata Its team uploaded an audit and a campaign plan memory brew-absorb-all-learnings
24 Oct Arata, Nutrova, Mana, Puma India, Scrubroom Listed as the five pitched as design partners; pitch dates not recorded memory brew-live-stores

Tomorrow

Item Version Tag Notes
Every partner call logged here the same day v1 New Date, who, kind, notes, what we learned
A weekly 15 minute call per partner v1 New Proposal in the design partner program
Recordings only with consent, deleted after notes v1 New The consent line in Usability tests
Each call's learnings linked to the insight repository v1 New One row per finding

How we do it

  1. After the call, before the day ends, add a row with this template.
| <date> | <name, role, partner> | <weekly call, first call, usability session, interview> | <three lines of notes, quotes only with permission> | <what we learned, or nothing new> | <link to notes or recording> |
  1. Put partner requests in the feedback log too, with what was done.
  2. Mark any quote "with permission" or leave it out.
  3. A call remembered later gets the row with "logged from memory on ".

Numbers

Metric Definition Where measured Status
Calls logged Partner calls and interviews with a dated row This page 0 to date
Calls per partner per week Rows per partner in a week This page Proposed; one a week
Same day logging Share of rows added on the day of the call This page Proposed

Open

  1. Have there been partner calls that were never written down? Proposal: Param lists each one he remembers with the five and Gully Labs, with a date, and we add them marked "logged from memory".
  2. Do we record calls? Proposal: yes, screen and voice with consent, deleted once the notes are in this library.
  3. Is APE's voice interviewer used for Brew research? Proposal: no, not in v1; talk to partners in person on the weekly call.
Sources
  • memory: ape-consumer-research, brew-audit-2026-10-15, brew-go-live-2026-10-17, brew-absorb-all-learnings, brew-live-stores
  • handbook: product/partner-feedback-log.md, product/design-partner-program.md
  • brand-directions/book/content/d2.js d-12 what-we-dont, how-we-test
  • search of every memory note and brew origin/main docs for interview, call and meeting, 26 Oct 2026: no Brew partner call found

Source file content/research-and-insights/interview-and-call-library.md · For agents: Markdown · JSON