Snapshots

No partner has a data processing agreement, so we drafted one

Waiting on you
  • None of the five partners has a DPA, signed or drafted.
  • Proposed promises: no training our own model, 72 hour breach notice, deletion within 7 days.
  • Only named staff should open brand data; today anyone at two email domains can.
  • Subprocessors get 14 days' notice, with the right to object and leave.
  • Every promise must already be true in code or a runbook, or we fix the code.
72hour breach notice proposed
Your call

Offer the DPA now with the partner agreement, since PUMA India is likely to ask?

Security, privacy and legal · 9.3

Data processing agreement

Needs youLast checked Mon Oct 26Owner Param

Answer

No data processing agreement exists with any partner brand; this document proposes the one we offer, so a partner's lawyer has a short, true answer to "what do you do with our data", and it waits on Param and a lawyer before anyone signs it.

Today

What exists Source
No DPA, signed or drafted, with any of the five partners handbook content/sales-and-partnerships/contracts.md
The five partners whose data is on production: Arata, Nutrova, Mana, PUMA India, Scrubroom memory brew-live-stores memory brew-prod-backend
Meta's data handling form names Yellow Monk Technologies LLP as controller and Google LLC, Google Cloud, India and the US, as processor memory brew-meta-app-review
Shopify protected customer data: Level 1 requested, no names, emails, phones or addresses brew/docs/shopify-app-review.md:18, 89-93 brew/docs/shopify.app.toml:12-15
Shopify's data request and erasure webhooks are handled brew/docs/shopify-app-review.md:39
Connected accounts are read only and their keys are encrypted with AES-256-GCM brew/legal-pages.js:23 brew/vault.js:1-3
Production data sits in Cloud SQL and a bucket in asia-south1 with backups brew/docs/production.md:11-12, 35-41
Deletion is an email request, promised within 7 days brew/public/live.js:348-351

Tomorrow

Item Version Tag
A short DPA offered with the design partner agreement v1 New, proposed
The same DPA linked from the full terms for every brand v1 New, proposed
A DPA update when posting and scheduling write to the brand's accounts v2 Changes
A DPA update when results are measured from order data v3 Changes

The proposed DPA, for Param and a lawyer

This is a draft, not legal advice. Every number is a proposal.

Clause Proposal
Parties The brand, and Yellow Monk Technologies LLP
Roles The brand controls its store data and its customers' data; we process it only to run the service for the brand
What we process Public data about the brand and its rivals; numbers from connected accounts; order totals and counts from Shopify, never a customer's name, email, phone or address; names and emails of the brand's team; what the team writes and uploads
Purpose Read the store, write Plays, cards, drafts and briefs for the brand's team; nothing else; never to train a model of our own
Instructions We act only on the brand's use of the service and its written requests
People Only named staff open brand data, and only to support the brand; today anyone at joinsquareup.com or shopos.ai can, so this clause needs the access change proposed in access rules first
Subprocessors The list on our subprocessors page; 14 days' email notice before a new one, with the right to object and leave
Where Google Cloud in India; some AI and email vendors in the US
Security As on our security practices page: encryption of keys, read only access, revocable sessions, backups
Breaches We tell the brand's admins within 72 hours of confirming a breach that touches their data, with what we know
Help We help with the brand's own data requests within 7 days
Deletion Within 7 days of a request or the end of the agreement; backups roll off within 14 days after that
Proof A written answer to a security questionnaire once a year; no on-site audits
Term As long as the brand uses the service

How we do it

  1. Param and a lawyer settle the table above into a two page document.
  2. Send it with the design partner agreement to the five partners; record each yes in the contracts register.
  3. Keep the subprocessors page current; any new vendor in the code means an email to every partner 14 days before it goes live.
  4. Every DPA promise must be something the code or a runbook already does; if not, fix the code first or change the promise.

Numbers

Metric Definition Where measured Status
Partners with a signed DPA Of the five design partners Contracts register Proposed, 0 on record
Subprocessor notices sent Emails sent before a new vendor hello@ outbox Proposed

Open

  1. Do we offer a DPA now, or only when a partner asks? Proposal: now, with the partner agreement, because PUMA India is likely to ask.
  2. Breach notice time? Proposal: 72 hours from confirming, which is a common standard; the lawyer checks Indian law.
  3. Backups after deletion? Point in time recovery keeps 7 days and daily backups keep 14. Proposal: say backups roll off within 14 days and are never restored for a deleted brand.
  4. Who signs for us? Proposal: Param, as a designated partner of the LLP; he confirms he is one.
Sources
  • brew/legal-pages.js:23-33
  • brew/docs/shopify-app-review.md:18, 39, 89-93
  • brew/docs/shopify.app.toml:12-15
  • brew/vault.js:1-3
  • brew/docs/production.md:11-12, 35-41
  • brew/public/live.js:348-351
  • memory brew-meta-app-review, brew-live-stores, brew-prod-backend
  • handbook content/sales-and-partnerships/contracts.md

Source file content/security-privacy-and-legal/data-processing-agreement.md · For agents: Markdown · JSON