{
 "id": "9.2",
 "title": "Terms of service",
 "department": "Security, privacy and legal",
 "department_slug": "security-privacy-and-legal",
 "direction": null,
 "branded": false,
 "status": "draft",
 "owner": "Param",
 "last_verified": "Mon Oct 26",
 "holds": "The final terms",
 "urls": {
  "html": "https://handbook.joinsquareup.com/security-privacy-and-legal/terms-of-service",
  "markdown": "https://handbook.joinsquareup.com/security-privacy-and-legal/terms-of-service.md",
  "json": "https://handbook.joinsquareup.com/security-privacy-and-legal/terms-of-service.json"
 },
 "other_directions": [],
 "tldr": {
  "headline": "Seven preview paragraphs today, full terms drafted and waiting for a lawyer",
  "points": [
   {
    "icon": "book",
    "text": "The preview terms say: use it on your own store, it is free, check first."
   },
   {
    "icon": "warn",
    "text": "No legal entity, governing law, liability limit or billing terms yet."
   },
   {
    "icon": "lock",
    "text": "The service never changes a connected account, spends money or messages customers."
   },
   {
    "icon": "flag",
    "text": "Nothing records whether anyone accepted the terms; only the page shows them."
   },
   {
    "icon": "rocket",
    "text": "Fees and posting come in v2, results in v3, ads in v4, each adding clauses."
   }
  ],
  "stat": {
   "value": "12",
   "label": "month liability cap proposed"
  },
  "decide": "Show a line under sign in saying signing in accepts the terms, and store the date?",
  "mood": "waiting"
 },
 "sources": [
  "brew/legal-pages.js:6, 35-48, 53",
  "brew/SCOPE.md:17-19, 36-38",
  "brew/DUMMY.md:17",
  "brew/claims.js:88",
  "memory brew-pricing-parked, brew-jam-v2, brew-sloosh-finals, brew-access-rules, brew-shopify-app-review",
  "handbook content/sales-and-partnerships/contracts.md"
 ],
 "open_questions": [
  "**Do people accept the terms, or only see them?** Nothing records acceptance today. Proposal: one line under the sign in button, \"By signing in you accept the terms\", plus the date stored on the brand when its first admin claims it.",
  "**Which city's courts?** Proposal: the city on the LLP's registration; Param confirms.",
  "**Liability cap?** Proposal: fees paid in the last 12 months, and a fixed small amount during the free preview; the lawyer sets the number.",
  "**Who reviews, and when?** Proposal: the same lawyer as the privacy policy, in the same review, before the first brand outside the five partners."
 ],
 "parts": {
  "Answer": "The terms today are seven short preview paragraphs dated 19 October 2026; this document settles what the final terms must add before the product opens to everyone, as a draft a lawyer must review.",
  "Today": "| Section | What it says | Source |\n|---|---|---|\n| Label | Preview terms, 19 October 2026, served at `/terms` | [src: brew/legal-pages.js:6, 35, 53] |\n| Status | Short terms for the design partner preview; full terms come before opening to everyone | [src: brew/legal-pages.js:36] |\n| Use it on your own store | Run it on your own store or one you work on; the team claims the workspace; others see only what is public | [src: brew/legal-pages.js:38] |\n| It is a preview | Free during the preview, as it is, can change or stop, things may break | [src: brew/legal-pages.js:40] |\n| Check before you act | Plays, cards and drafts are suggestions; every number shows its source; check before you spend or publish | [src: brew/legal-pages.js:42] |\n| Yours stays yours | Your content and data stay yours; what the service makes for you is yours to use | [src: brew/legal-pages.js:44] |\n| Fair use | Do not use it to harm a site, a person or a brand; we may stop a read or remove access | [src: brew/legal-pages.js:46] |\n| Questions | hello@joinsquareup.com | [src: brew/legal-pages.js:48] |\n\nWhat the terms do not cover yet:\n\n- No legal entity, governing law, liability limit, warranty wording or dispute process. [src: brew/legal-pages.js:35-48]\n- No billing: the Pro plan sheet is a Dummy and pricing is parked until after the design partnership. [src: brew/DUMMY.md:17] [src: memory brew-pricing-parked]\n- Paid finals exist: Sloosh is paid and finals spend credits from our workspace. [src: memory brew-jam-v2] [src: memory brew-sloosh-finals]\n- The service never acts on a brand's accounts and never sends to its customers. [src: brew/SCOPE.md:36-38]\n- Every writer is told never to invent codes, guarantees or health claims; the brand still ships the words. [src: brew/claims.js:88]\n- Shopify's App Store needs its own terms of use link on the listing. [src: memory brew-shopify-app-review]\n- The page uses the product name and the old word for Plays. [src: brew/legal-pages.js:42]",
  "Tomorrow": "| Item | Version | Tag |\n|---|---|---|\n| Full terms below, reviewed by a lawyer, replacing the preview | v1 | Changes |\n| A design partner agreement on top of the terms for the five partners | v1 | New, see contracts |\n| Fees, wallet, credits, renewals and refunds | v2 | New, when pricing is unparked |\n| Posting and scheduling with a person's yes: who is responsible for what goes out | v2 | New |\n| Results and grades: estimates, never promises | v3 | New |\n| Ads run inside rules the brand sets: limits, undo, who carries the spend | v4 | New |\n\n### Proposed full terms, clause by clause\n\nThis is a draft for Param and a lawyer. It is not legal advice.\n\n| Clause | Proposal |\n|---|---|\n| Who | Yellow Monk Technologies LLP, India, provides the service |\n| Who may use it | A business, for its own store or a store it works on with permission |\n| Accounts | Sign in with Google or Shopify; the brand's own work email claims the brand; admins invite the rest |\n| What it does | Reads public data and connected accounts, read only, and suggests Plays, drafts and briefs |\n| What it never does | Change a connected account, spend the brand's money or send to its customers, until a later version adds that with a person's yes per action |\n| Check before you act | Suggestions and drafts can be wrong; the brand checks claims, prices and numbers before it publishes or spends |\n| Claims | The brand is responsible for what it publishes; the service flags claims it cannot back, but a flag missing is not approval |\n| Your content | Stays the brand's; we use it only to run the service for that brand |\n| What we make | The brand may use what the service makes for it; we make no promise that a picture or text is free of others' rights |\n| Rivals' material | Shown to the brand only as theirs, never to copy |\n| Fair use | No harm to a site, a person or a brand; no reading a store you have no right to work on; no attempts to break access rules |\n| Fees | Free during the preview; any paid make shows its price before it runs |\n| Availability | As it is, no uptime promise during the preview |\n| Liability | Limited to what the brand paid in the last 12 months, lawyer to set |\n| Ending | Either side, any time; deletion within 7 days of a request |\n| Law | India, courts of a city Param picks |\n| Changes | Dated; admins are emailed before a change that affects them |",
  "How we do it": "1. Change the terms only in `legal-pages.js`, on staging first, then promote.\n2. Bump `UPDATED` to the day of the change.\n3. A lawyer reviews the first full version and any change to fees, liability or what the service may do on a brand's accounts.\n4. Each new version, v2 to v4, updates the \"What it never does\" clause in the same release that adds the power.",
  "Numbers": "| Metric | Definition | Where measured | Status |\n|---|---|---|---|\n| Terms version | The `UPDATED` date on the page | `legal-pages.js` | 19 October 2026 |\n| Accepted terms | Brands whose admin accepted the current terms | Not recorded today | Proposed |",
  "Open": "1. **Do people accept the terms, or only see them?** Nothing records acceptance today. Proposal: one line under the sign in button, \"By signing in you accept the terms\", plus the date stored on the brand when its first admin claims it.\n2. **Which city's courts?** Proposal: the city on the LLP's registration; Param confirms.\n3. **Liability cap?** Proposal: fees paid in the last 12 months, and a fixed small amount during the free preview; the lawyer sets the number.\n4. **Who reviews, and when?** Proposal: the same lawyer as the privacy policy, in the same review, before the first brand outside the five partners."
 }
}