{
 "id": "11.3",
 "title": "Mana",
 "department": "Sales and partnerships",
 "department_slug": "sales-and-partnerships",
 "direction": null,
 "branded": false,
 "status": "draft",
 "owner": "Param",
 "last_verified": "Mon Oct 26",
 "holds": "Arata, Nutrova, Mana, Puma India, Scrubroom: profile, connections, history, use, issues, next step",
 "urls": {
  "html": "https://handbook.joinsquareup.com/sales-and-partnerships/mana",
  "markdown": "https://handbook.joinsquareup.com/sales-and-partnerships/mana.md",
  "json": "https://handbook.joinsquareup.com/sales-and-partnerships/mana.json"
 },
 "other_directions": [],
 "tldr": {
  "headline": "Mana sells homes by enquiry, so it tests Brew without a checkout",
  "points": [
   {
    "icon": "book",
    "text": "Mana Projects is real estate: enquiries and site visits, never a cart."
   },
   {
    "icon": "link",
    "text": "No accounts are connected; proposed first connection is GA4 through a viewer."
   },
   {
    "icon": "check",
    "text": "The 24 Oct design partner audit came back clean."
   },
   {
    "icon": "flag",
    "text": "Its read helped make every fix work for every kind of brand."
   },
   {
    "icon": "rocket",
    "text": "On production since 25 Oct."
   }
  ],
  "stat": {
   "value": "0",
   "label": "connected accounts today"
  },
  "decide": "Who is our contact at Mana, and which account connects first?",
  "mood": "waiting"
 },
 "sources": [
  "brew origin/main a559de6: db/partner-copy.js:43, deploy.sh:19-20 and 41, test/non-shopify.test.js:141, docs/audit-2026-10-24-design-partners.md",
  "memory: brew-live-stores, brew-prod-backend, feed-for-all-brands"
 ],
 "open_questions": [
  "**Who is our contact at Mana, and how did they come to us?** Proposal: add the contact and the date of the first conversation here.",
  "**Is an enquiry brand a fit for the first paid plan?** Proposal: keep Mana as a design partner and decide fit after it has used the feed for four weeks.",
  "**Which account does Mana connect first?** Proposal: GA4, by adding the service account as a viewer."
 ],
 "parts": {
  "Answer": "Mana Projects is the design partner that sells homes by enquiry, not a cart, so it tests whether Brew works for a brand with no checkout; it has a read and Plays and no connected accounts.",
  "Today": "### Profile\n\n| Fact | Source |\n|---|---|\n| Slug `manaprojects-com`, site manaprojects.com, named Mana Projects | [src: memory brew-live-stores] [src: brew/docs/audit-2026-10-24-design-partners.md:3] |\n| Real estate that sells by enquiry | [src: memory feed-for-all-brands] |\n| The product models this kind of store as an enquiry store selling residential apartments | [src: brew/test/non-shopify.test.js:141] |\n| A real design partner prospect; never wiped or reset | [src: memory brew-live-stores] |\n| Home is production since 25 Oct | [src: memory brew-prod-backend] [src: brew/deploy.sh:19-20] |\n\n### Connections\n\n- None [src: brew/docs/audit-2026-10-24-design-partners.md:3]\n\n### History\n\n| Date | What happened | Source |\n|---|---|---|\n| 23 Oct | Wiped to start fresh, then read again | [src: memory brew-live-stores] |\n| 23 Oct | Its read was one of three that led Param to make every fix work for every kind of brand | [src: memory feed-for-all-brands] |\n| 24 Oct | Design partner audit: clean; a \"60 days refund delay\" Play cover is backed by a review that says more than 60 working days | [src: brew/docs/audit-2026-10-24-design-partners.md] |\n| 25 Oct | Copied to production | [src: memory brew-prod-backend] [src: brew/db/partner-copy.js:43] |\n\n### Open issues\n\n- None logged against Mana after 24 Oct [src: brew/docs/audit-2026-10-24-design-partners.md]\n\n### Next step\n\nNone on record. See Open.",
  "Tomorrow": "| Item | Version | Tag |\n|---|---|---|\n| Plays and cards speak about enquiries and site visits, never a cart or checkout | v1 | Stays |\n| GA4 as the first connection, since an enquiry brand has no Shopify | v1 | New, proposed |\n| Enquiry counts as the result Mana cares about | v3 | New, proposed |",
  "How we do it": "1. Before any change to the read, the Plays or cards ships, check it on Mana as the enquiry case.\n2. Follow the [onboarding playbook](/sales-and-partnerships/onboarding-playbook); skip the Shopify step.",
  "Numbers": "| Metric | Definition | Where measured | Status |\n|---|---|---|---|\n| Team members | People from manaprojects.com who joined | `private/members.json` | Proposed |\n| Connected accounts | Real accounts reading | Connector ledger | Today: 0 |\n| Cards that wrongly mention a cart | Count on Mana's feed | `tools/audit-card-fit.mjs` | Proposed |",
  "Open": "1. **Who is our contact at Mana, and how did they come to us?** Proposal: add the contact and the date of the first conversation here.\n2. **Is an enquiry brand a fit for the first paid plan?** Proposal: keep Mana as a design partner and decide fit after it has used the feed for four weeks.\n3. **Which account does Mana connect first?** Proposal: GA4, by adding the service account as a viewer."
 }
}