{
 "id": "14.8",
 "title": "Contractors and agencies",
 "department": "People and ways of working",
 "department_slug": "people-and-ways-of-working",
 "direction": null,
 "branded": false,
 "status": "needs-you",
 "owner": "Param",
 "last_verified": "Mon Oct 26",
 "holds": "Who we work with outside the team, for what, on what terms",
 "urls": {
  "html": "https://handbook.joinsquareup.com/people-and-ways-of-working/contractors-and-agencies",
  "markdown": "https://handbook.joinsquareup.com/people-and-ways-of-working/contractors-and-agencies.md",
  "json": "https://handbook.joinsquareup.com/people-and-ways-of-working/contractors-and-agencies.json"
 },
 "other_directions": [],
 "tldr": {
  "headline": "No contractor or agency works with us yet",
  "points": [
   {
    "icon": "people",
    "text": "No contractor, freelancer or agency appears in any note, contract or rate."
   },
   {
    "icon": "box",
    "text": "Sloosh and Apify are tools we pay for, not contractors."
   },
   {
    "icon": "heart",
    "text": "One real need: an illustrator to redraw the winning brand direction."
   },
   {
    "icon": "lock",
    "text": "Proposed terms: we own everything, access ends on the last day, never production."
   }
  ],
  "stat": {
   "value": "6 to 7",
   "label": "out of 10, art cap"
  },
  "decide": "Hire a fixed-price illustrator once a direction is picked, for the character sheet and 12 poses?",
  "mood": "waiting"
 },
 "sources": [
  "memory brand-directions-2026-10-25, brew-sloosh-finals (index line), brew-jam-v2 (index line), brew-apify-watch, brew-handbook"
 ],
 "open_questions": [
  "**Hire an illustrator once a direction is picked?** Proposal: yes, a fixed-price brief for the character sheet and 12 key poses, reviewed by Param and Sai.",
  "**Who signs contracts?** Proposal: Param, for the company, on a one-page template kept in Security, privacy and legal.",
  "**May a contractor run Claude sessions on brew?** Proposal: no, until they are onboarded like a teammate."
 ],
 "parts": {
  "Answer": "No contractor or agency works with the team in any source we read, so this page says so, separates the vendors we pay from people we hire, and proposes when and on what terms we would bring someone in.",
  "Today": "- No contractor, freelancer or agency, and no contract or rate, appears in any note or document. [src: memory brew-handbook]\n- One planned need: the brand direction review found base art generated and capped at about 6 to 7 out of 10, and said to redraw the winner with a real illustrator. [src: memory brand-directions-2026-10-25]\n- Vendors we pay for services are tools, not contractors: Sloosh makes paid finals quoted first; Apify Starter was bought on 23 Oct. [src: memory brew-sloosh-finals] [src: memory brew-jam-v2] [src: memory brew-apify-watch]",
  "Tomorrow": "| Item | Version | Tag |\n|---|---|---|\n| An illustrator for the picked direction | v1 | New, after the pick |\n| Written terms for any contractor | v1 | New, see Open |",
  "How we do it": "Proposed terms for anyone outside the team:\n1. A short written scope: what, by when, for how much, who reviews.\n2. We own everything made for us, including source files.\n3. They get only the access the work needs, removed on the last day; never production, never brand partners' data.\n4. They follow the writing and truth rules for anything a customer reads.\n5. A row in the table below for each one.\n\n| Who | For what | Terms | Started | Ends |\n|---|---|---|---|---|\n| None yet | | | | |",
  "Numbers": "| Metric | Definition | Where measured |\n|---|---|---|\n| Contractor spend per month | Money paid to people outside the team | Finance, Proposed |",
  "Open": "1. **Hire an illustrator once a direction is picked?** Proposal: yes, a fixed-price brief for the character sheet and 12 key poses, reviewed by Param and Sai.\n2. **Who signs contracts?** Proposal: Param, for the company, on a one-page template kept in Security, privacy and legal.\n3. **May a contractor run Claude sessions on brew?** Proposal: no, until they are onboarded like a teammate."
 }
}